Why can I not log-in?
Some of you get angry when you cannot log in with your account, please be patient to follow our instruction:
- Firstly, be sure that your account has been activated. After registration, you'll get an email with the activation code to activate your account. Therefore, we need a correct email address when you register.
- If you received our email, providing you a link to click there, the system confirm that "Your account has been activated", you succeed. You can log in then. But if having any problem appear with that link, please copy your activation code given in your email and paste it to the place shown as in this picture:
(Please go to "Join Fashion Club" place to see this page)
- Check out whether you sign in with correct user name and password. If you forget your password, you can retrieve your password by click on "Forget your ID or Password" as you see in the picture above. The system will send you your info to your email.
- In the worst case, all these things cannot help you, please contact us at contact@dressupgirl.net. We'll try our best to solve your problem as soon as we can.
- Firstly, be sure that your account has been activated. After registration, you'll get an email with the activation code to activate your account. Therefore, we need a correct email address when you register.
- If you received our email, providing you a link to click there, the system confirm that "Your account has been activated", you succeed. You can log in then. But if having any problem appear with that link, please copy your activation code given in your email and paste it to the place shown as in this picture:
- Check out whether you sign in with correct user name and password. If you forget your password, you can retrieve your password by click on "Forget your ID or Password" as you see in the picture above. The system will send you your info to your email.
- In the worst case, all these things cannot help you, please contact us at contact@dressupgirl.net. We'll try our best to solve your problem as soon as we can.
Related Questions